Terms & Conditions

These Terms (“Terms”) govern your (“User”) use of Toll Infrastructure Services (Pty) Ltd’s (“Provider”) website located at the domain name https://tollinfra.co.za/ (“the Website”). By accessing and using the Website, the User agrees to be bound by the Terms set out in this legal notice. If the User does not wish to be bound by these Terms, the User may not access, display, use, download, or otherwise copy or distribute any content obtained from the Website.

The Provider may change, modify, add to or remove from portions or the whole of these Terms. Changes to these Terms will become effective when the changes are posted on the Website. The Provider will notify the User of the changes via email or by posting a prominent notice on the Website. The User’s continued use of the Website following the posting of changes or updates will be considered notice of the User’s acceptance of the Terms, including any changes or updates.

Users can file complaints via the “Contact us” service of the Website. Currently, the Provider does not subscribe to any alternative dispute resolution code or mechanism.

The provider provides certain information on the Website. Content displayed on the Website is provided by the provider, its affiliates or subsidiary, or any other third party owners of the content (“Content”). All the proprietary works, and the compilation of the proprietary works, belong to the Provider, its affiliates or subsidiary, or any third party owners of the rights (“Owners”), and the Content is protected by South African and international copyright laws.
The Providers may make any changes to the Website, the Content, or to products or services offered through the Website at any time and without notice to the User. All rights in and to the Content is reserved and retained by the Owners. Except as specified in the Terms, the User is not granted a license or any other right including under Copyright, Trademark, Patent or other Intellectual Property Rights in or to the Content.

Subject to sections 43(5) and 43(6) of ECTA, and to the extent permitted by law, the Website and all Content on the Website, are provided on an “as is” basis, and may include inaccuracies or typographical errors and the Provider, Owners, suppliers, employees, directors, partners, affiliates and agents will not be liable for any damage, or loss or liability of any nature incurred by whoever as a result of any action or omission. The Owners make no warranty or representation as to the availability, accuracy or completeness of the Content, or any third-party content accessible via an internet link.
Not any of the Content, including articles published pertaining to specific aspects of the law must be construed as legal advice in respect of such aspect or any other aspect of the law. Users which choose to act in accordance with the contents of the website, including any article published thereon, completely does so on his or her own risk. Not the Provider, Owners, suppliers, employees, directors, partners, affiliates nor any of the aforementioned parties’ agents can be held liable for any damages, of whatsoever nature, due to such action by any User.
Neither Provider nor any holding company, affiliate, agent, subsidiary of Provider or Owners, will be held responsible for any damage of any kind, related to the use of, or the inability to access or use the Content or the Website or any functionality, or of any linked website to the extent permissible by law.

The Provider receives various types of information (“Information”) from Users who access the Website, including personal information as detailed in the Promotion of Access to Information Act (“PAIA”), Act 2 of 2000, and as detailed in section 1 of ECTA (“Personal Information”).
The Provider may electronically collect, store and use Personal Information, inter alia name, contact details, surfing patterns, email, IP address of the User. The Provider voluntarily subscribes to section 51 of ECTA and endeavours to treat the Personal Information received by the Provider accordingly.
Whenever the User is of the opinion that the Provider fails to comply with section 51 of ECTA, the User will contact the Provider by sending an email to info@tollinfra.co.za. The Provider will review the User’s representations made by email and, within the Provider’s sole and absolute discretion, take corrective action and in any event within 7 (SEVEN) days respond to the User informing about corrective actions taken, if any.

Despite such undertaking, it is possible for internet-based communications to be intercepted.
Without the use of encryption, the internet is not a secure medium and privacy cannot be ensured. Internet e-mail is vulnerable to interception and forging.
The Owners will not be responsible for any damages the User or any third party may suffer as a result of the transmission of confidential or disclosed information that the User makes to the Owners or the Provider through the internet, or that the User expressly or implicitly authorise the Owners to make, or for any errors or any changes made to any transmitted information.
To ensure acquaintance with and awareness of the privacy measures and policies of the Provider, the User is urged to take care to read and understand the underlying privacy clauses incorporated in these Terms.

The User may visit the Website without providing any personal information.
The User accordingly grants express written permission for the Website servers in such instances collecting the IP address of the User’s computer, but not the email address or any other distinguishing information.
This information is aggregated (added up) to measure the number of visits, average time spent at the Website, pages viewed, etc.
The Provider uses this information to determine use of the Website, and to improve Content.
The Provider assumes no obligation to protect this information, and may copy, distribute or otherwise use the information.

The Provider aspires to provide first-class service to its customers, which requires the Provider providing information to the User about new services or special offers. In each instance, the User is provided an opportunity to opt-out of such information circulars. For more information, please call the Providers Help Desk, or send an email to info@tollinfra.co.za.

Subject to the Regulation of Interception of Communications Act Act 70 of 2002 (“RICA”), the User agrees that the Provider may intercept, block, read, delete, disclose and use all communications sent or otherwise communicated to the Provider, its employees, directors and agents. The User agrees that his or her consent satisfies the requirements of ECTA and RICA for consent in “writing” as defined.

This Website is controlled, operated and administered by the Provider from its offices as set out below within the Republic of South Africa.
The Terms will be governed by the laws of the Republic of South Africa, and the User consents to the jurisdiction of the North Gauteng High Court in the event of any dispute.
If any of the provisions of the Terms are found by a court of competent jurisdiction to be invalid or unenforceable, that provision will be enforced to the maximum extent permissible so as to give effect to the intent of the Terms, and the remainder of the Terms will continue in full force.
The Terms constitute the entire agreement between the Provider and the User with regard to the use of the Content and the Website.

12. E-MAIL COMMUNICATIONS (Electronic Transmission Disclaimer)
Email correspondence may contain information which is confidential in nature. If you are not the intended recipient, you may not peruse, use, disseminate, distribute, copy or take action in reliance on this message and/or file(s) transmitted with it. Kindly notify the sender immediately and destroy the original message. E-mails and e-mail signatures shall under no circumstances be accepted for the conclusion of any agreement. The recipient must scan this e-mail and any attached files for viruses and the like. TOLL INFRASTRUCTURE SERVICES (PTY) LTD accepts no liability of whatever nature for any errors, omissions, loss, liability, damage or expense resulting directly or indirectly from the access of this e-mail. The Provider does not accept any liability for any unsolicited correspondence received from this e-mail. This correspondence is controlled and operated from the Republic of South Africa and the receiving party therefore agrees to be bound by the South African Law.

In the event that you need to contact The Provider for purposes related to the Terms, kindly use the contact details on the “contact us” page.