Gauteng ORT Design & Tender Documentation: Systems And Operations

Tollinfra was appointed by the South African National Road Agency Limited (SANRAL) to join a team of local and international consultants for the design and compilation of tender documentation for the “Procurement of an open road tolling system in the Gauteng Province, South Africa and a National Transaction Clearing House”.

The tender documentation included the general contract documents and was based on FIDIC.  The user requirement documents included system and operational requirement specifications, as well as the regime for performance management.  The project documentation included:

  • Tolling Gantries;
  • The Toll Back Office System;
  • A Transaction Clearing House; and
  • The Violation Processing Centre.

The system included interfaces to third parties such as the banking system, e-NATIS and Toll Agencies, and makes provision for a variety of electronic payment options such as credit card, debit card, debit order, e-commerce and electronic funds transfer.

The operations include the Central Operations Centre in Midrand, customer services centres (including satellite centres, permanent and temporary kiosks), mobile payment stations, law enforcement, and two customer contact centres.


Gauteng ORT Design & Tender Documentation: Systems And Operations


South Africa